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Refund Policy - Munaf Textile
Your satisfaction is our priority at Munaf Textile. If for any reason you are not completely satisfied with your purchase, our refund policy is designed to provide clarity and ease of mind.
Eligibility for Refunds:
To be eligible for a refund, please ensure you request it within 30 days of receiving your order.
The item must be in its original condition, unused, and with all tags, labels, and accessories intact.
Contact Us: Get in touch with our Customer Support Team via email, phone, or WhatsApp. Provide your order number and the reason for your refund request.
Return the Item: If your request is approved, we will provide instructions for returning the item to us. Please pack it securely to prevent damage during transit.
Inspection: Once we receive the returned item, our team will inspect it to ensure it meets our refund policy conditions.
Refund Issued: If the item qualifies for a refund, we will process it promptly. The refund will be issued through the same payment method used for the purchase.
Custom-made or personalized items may not be eligible for refunds unless there is a manufacturing defect or an error on our part.
Shipping costs are non-refundable unless there is an error in the order or the product is damaged upon arrival.
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